The Neutral Mediator in Action
In administrative law, the mediator acts as an independent third party who assists parties in reaching an amicable settlement. Pursuant to Article 7:1a of the General Administrative Law Act (Awb), mediation can already be employed during the objection phase. The mediator facilitates dialogue, identifies interests, and explores creative options without imposing binding decisions.
Key qualifications of a mediator include neutrality, expertise in administrative law, and strong communication skills. Municipalities and provinces often have their own mediators or engage external agencies. Sessions are confidential, which encourages parties to speak openly.
Steps in the Mediation Process
- Initiation and screening of the dispute
- Intake meetings with both parties
- Joint sessions with negotiations
- Conclusion with a settlement agreement
Evaluations show a success rate of 60-70%, with disputes regarding subsidies or enforcement being effectively resolved. This promotes efficient governance and citizen satisfaction.