Rental Dispute Resolution via the Rent Tribunal

The Rent Tribunal resolves rental disputes independently, specifically concerning rent prices and defects (Article 7:251 of the Dutch Civil Code), but not urgent termination cases – these are handled by the subdistrict court. However, it is relevant as the Tribunal’s ruling on maintenance deficiencies may reinforce the urgency of a case. The procedure is free of charge and can be initiated online within three months of reporting the issue. The decision is binding for rent prices but not for termination. Tenants report defects, and landlords respond. Examples include excessive service charges or overdue maintenance. A ruling is issued within six weeks, and an appeal can be lodged with the court. In 2023, the Tribunal handled 50,000 cases, with 70% decided in favor of tenants. Combine with Article 7:279 of the Dutch Civil Code for a stronger case. Not applicable to housing allocation disputes. Advantages: accessible, no lawyer required. Disadvantages: no enforcement powers. Ideal for the pre-urgent phase.